Exchanges can only be made up to 7 days before the event date.
It is possible to exchange your purchase for a workshop of your choice or a voucher of equal value..
To do so, please contact email@example.com with the order number and associated name.
After 7 days and up to 48 hours before the event, no exchanges will be made. A refund can still be requested, but only half of the amount paid will be refunded.
A workshop refund can be requested and will be made in the same form of payment used for the purchase.
To do so, please contact firstname.lastname@example.org with the order number, associated name and cause of cancellation.
Vouchers are valid for 6 months from the date of acquisition, except for promotions where this period can be extended.
To request an extension, please contact email@example.com and indicate the voucher code and the associated name.