Exchanges for a class or a voucher of the same value are allowed up to 3 days before the event.

Esta troca apenas pode ser realizada com aviso prévio mínimo de 3 dias antes da data do evento.

To request the exchange, send an email to info@workshops-popup.com mentioning the order number and the name of the participant asking the exchange.

From 3 days and up to 36 hours before the event no changes are allowed. Reimbursement can still be requested, but onlye 50% of the value will be reimbursed.

After the stipulated deadlines, exchanges or refunds will only be made with medical justification.

A workshop refund can be requested and will be made in the same form of payment used for the purchase.

Refunds can only be claimed up to 15 days prior to the event date. 15 dias antes da data do evento.

To do so, please contact info@workshops-popup.com info@workshops-popup.com with the order number, associated name and cause of cancellation.

After 3 days and up to 36 hours before the event, a refund can still be requested, but only half of the amount paid will be refunded.

After the stipulated deadlines, exchanges or refunds will only be made with medical justification.

Vouchers are valid for 12 months from the date of acquisition, except for promotions where this period can be extended.

Once the agreed validity period has expired, it can only be extended in justified cases.

To request an extension, please contact info@workshops-popup.com and indicate the voucher code and the associated name.

Os serviços serão prestados na data indicada na encomenda. Após a compra efetuado todas as informações acerca do mesmo serão enviadas por email.